Privacy Policy

Effective date: 19 July 2026

This Privacy Policy explains how HG Smart Equipment collects, uses, shares and protects personal information through this website and during business inquiries. It is designed as a practical international baseline and applies together with any mandatory law that governs a particular person or transaction.

1. Who We Are

HG Smart Equipment is the trading name used on this website by Deyang Hongguang Smart Equipment Co., Ltd., a manufacturer of non-ferrous metal casting, rolling and related production equipment based in Deyang, Sichuan, China. For privacy questions, contact [email protected].

2. Information We Collect

We may collect information that you choose to provide when you contact us, request a quotation or communicate about a project, including:

  • your name, company and country or region;
  • business email address and other contact details;
  • the products, materials, specifications, capacity and services you are interested in;
  • messages, drawings, technical requirements and correspondence you send to us; and
  • information needed to prepare a proposal, provide support or manage a business relationship.

Our website and hosting providers may also process limited technical information such as IP address, browser type, device information, requested pages, timestamps and security logs.

3. How We Use Information

We use personal information to:

  • respond to inquiries and provide technical or commercial information;
  • assess project requirements and prepare quotations or proposals;
  • communicate about orders, manufacturing, delivery, installation and support;
  • operate, protect and improve the website and prevent misuse;
  • maintain appropriate business and transaction records; and
  • comply with applicable legal, regulatory and contractual obligations.

We do not sell personal information and do not use inquiry data for unrelated advertising.

4. Basis for Processing

Depending on the circumstances and applicable law, we process information because it is necessary to respond to your request or take steps toward a contract, because we have a legitimate business interest in managing customer relationships and protecting our services, because you have provided consent, or because the law requires us to do so.

5. Cookies and Third-Party Services

The website uses limited technical services required to deliver and secure its pages. It also embeds Google Maps and loads Google Fonts. These providers may receive technical information such as your IP address and browser details and may use cookies or similar technologies under their own policies. See our Cookie Policy, Google Privacy Policy and Google Maps Terms.

6. How We Share Information

Information may be shared only when reasonably necessary with our relevant employees, affiliated business operations, hosting and IT providers, logistics or technical partners involved in your requested project, professional advisers, or public authorities where disclosure is legally required. Service providers are expected to use the information only for the services they provide to us.

7. International Processing

Because we serve international customers and use service providers in different locations, information may be processed in China and in other countries where our providers or project partners operate. Privacy laws may differ between countries. We use reasonable contractual, organisational and technical measures appropriate to the information and the purpose of the transfer.

8. Retention

We keep inquiry and business information only for as long as reasonably needed to answer your request, manage a current or potential project, provide after-sales support, protect legal rights and meet accounting or legal requirements. Retention periods vary according to the nature of the communication and any resulting contract. Information that is no longer reasonably required may be deleted or anonymised.

9. Security

We use reasonable administrative and technical safeguards designed to protect information against unauthorised access, alteration, disclosure or loss. However, no internet transmission or storage system can be guaranteed to be completely secure. Please avoid sending unnecessary sensitive personal information through the inquiry form.

10. Your Choices and Rights

Subject to applicable law, you may ask us to provide access to, correct or delete your personal information, restrict or object to certain processing, or withdraw consent where processing is based on consent. You may also have the right to contact your local data protection authority. Send requests to [email protected]. We may request reasonable information to verify your identity and locate the relevant records.

11. Children

This is a business-to-business industrial website and is not directed to children. We do not knowingly seek personal information from children.

12. External Links

Our website may link to third-party websites. Their privacy practices are controlled by those third parties, and we encourage you to review their policies before providing information.

13. Changes to This Policy

We may update this Privacy Policy when our services, technology or legal obligations change. The effective date shown at the top identifies the current version.

14. Contact

Deyang Hongguang Smart Equipment Co., Ltd.
23 Fenhu Road, Deyang City, Sichuan Province, China
Email: [email protected]
Telephone: +86 838 2901388

Related documents: Cookie Policy · Terms of Use

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